Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how TradeSmart ("we," "us," "our") looks after your personal data when you use any of our products, services, or applications (together the “Services”) or when visiting or using our website.

2. Our Values

Trust is the foundation of the TradeSmart platform, and it includes trusting us to do the right thing with your information. Three main values guide us as we develop our products and services:

  • Your information belongs to you: We only collect the necessary information to provide our services and try to anonymize or delete data when no longer needed.
  • We protect your information from others: We do not share your data without permission unless legally required.
  • We help users meet privacy obligations: Our platform is designed to be used in a privacy-friendly way.

3. Why We Process Your Information

We process your data when necessary to fulfill contractual obligations or for legitimate business purposes, such as:

  • Preventing risk and fraud
  • Answering questions or providing other types of support
  • Helping merchants find and use apps through our app store
  • Providing and improving our products and services
  • Facilitating marketing, advertising, or other communications

We only process personal information for these “legitimate interests” after considering the potential risks to your privacy—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information.

4. Your Rights Over Your Information

You have rights regarding your personal data, including:

  • Accessing, correcting, or deleting your data
  • Transferring your data to another service provider
  • Restricting or objecting to data processing

5. Where We Send Your Information

We work with and process data about individuals across the world. To operate our business, we may send your personal information outside of your state, province, or country. This data may be subject to the laws of the countries where we send it. When we send your information across borders, we take steps to protect your information, and we try to only send your information to countries that have strong data protection laws. While we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order).

6. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information. However, no method of data transmission over the internet is 100% secure.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience. You can manage cookie preferences in your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at support@tradesmart.com.